Shipping policy

Delivery

1 Delivery charges  will be applicable within the specified area. If you request delivery to remote areas which are not normally delivered to you will be advised of any additional charges as soon as possible upon receipt of your Order Form.

2 Should a timed delivery  be requested we will Endeavour to comply with request but cannot be bound in any way to honor such a request.

3 For same day delivery we must receive your Order Form by 8am (2pm). 

4 Where incorrect personal and delivery details have been supplied problems or delays in delivery may result, therefore please ensure that you have included the full address details, of the intended recipient and your daytime telephone number or e-mail address so that we can notify you in the event that any delivery problems occur.

5 Whilst we will make every effort to ensure that delivery is made on the requested date you acknowledge that in very rare circumstances delivery on the requested terms will not be possible. In this event you will be given prior notice wherever possible and we shall either make alternative arrangements or shall refund your payment in full (as per 1.2).

6 Where a third party is involved during delivery, such as hospitals, schools, Offices, the signature of any person authorised to accept delivery on behalf of the organisation shall be accepted as proof of delivery to your chosen recipient. or a photo of the place with the flowers in the picture due to covid as proof of delivery

7 In the instance of there being difficulties in delivering your order to the intended recipient we reserve the right to contact the recipient using the contact details you provide on the Order Form. Should the recipient not be home we will attempt to deliver at front door or we will contact you or them that a delivery has been attempted.